Branch Details

Sales Office

Telephone
81-6-6263-8896
Emergency
81-90-6328-9354
FAX
81-6-6263-8898
Address
KAL BLDG. 7F, 3-1-9 Hommachi, Chuo-ku, Osaka, Japan
More Info
Email:mhara@koreanair.com
nobuakihongo@koreanair.com
[Duty: Hara, Hongo]

3 Min. walk from Hommachi Station on Subway Midosuji,Yotsubashi or Chuo Line.

Reservation Center

Telephone
81-6-6263-8896
Emergency
81-70-5502-9771
FAX
81-6-6263-8898
Address
KAL BLDG. 7F, 3-1-9 Hommachi, Chuo-ku, Osaka, Japan
More Info
Email:mhara@koreanair.com
nobuakihongo@koreanair.com
[Duty: Hara, Hongo]

3 Min. walk from Hommachi Station on Subway Midosuji,Yotsubashi or Chuo Line.

Airport Operation Office

Telephone
81-72-456-5125
Emergency
81-80-5080-2835
FAX
81-72-456-5126
Address
No.1 Export BLDG. 1 Senshu-kuko Minami, Sennan-shi, Osaka, Japan
More Info
Email:mishii@koreanair.com
[Duty: Ishii]

A bus is available from Kansai Airport Station, and get off at Export Cargo BLDG. No.1

KE Office
1. Sales : 09:00 ~ 17:30 [Mon ~ Fri]
2. Reservation : 09:00 ~ 17:30 [Mon ~ Fri]
3. Traffic : 07:30~24:00 [Mon], 07:00~01:00 [Tue~Thu], 07:00~02:00 [Fri], 07:00~24:00 [Sat], 07:00~23:00 [Sun
Counter
08:30~24:00 [Mon], 08:30~01:00 [Tue~Fri],
08:30~21:00 [Sat~Sun]
Warehouse
1. Export : 08:30~24:00 [Mon], 08:30~01:00 [Tue~Fri],
08:30~21:00 [Sat~Sun]
2. Import : 24 hours
Cut-off Time
1. Freighter : Departure-3 Hours
2. Passenger Flight : Departure-2 Hours

Customs Clearance Hours
08:30 ~ 17:00 [Mon ~ Fri], From 17:00~ [Pre-arrange needs]
Regulation & Remark
1. Airport Website : www.kiac.co.jp

2. Customs Operation Hours
- Closed on Saturday, Sunday, national holidays and between DEC.29 ~ JAN.03.
- Clearance outside customs hours is possible for urgent shipment subject to advance arrangements.
- Overtime fee : None

3. Customs Regulation
1] Restriction
- Live animal, Plant and plant material, Arms, ammunition and explosives, Narcotics, and Drugs, Human remain, Pharmaceutical and chemical products, Animal products, meat products.
2] Prohibitions
- Coins, banknotes,counterfeits of coins and banknotes
- Obscene books, pictures and engravings. Infringement of right of patent, design, trademark and copyright

4. Quarantine
1] Animal quarantine
- Mon - Fri [ Normal Day ] From 0830L to 1930L [From 1930L, Advance arrangement required]
- Sat/Sun/National Holiday From 0900L to 1730L [From 1730L, Advance arrangement required]
2] Plant quarantine
- 24hours daily
- Advance arrangement required from 21:00 to 08:30hrs
3] Food sanitation
- Daily [including Saturday, Sunday, national Holidays] 08:30 ~ 23:00 hrs
- Overtime service is available subject to advance arrangement.

Equipment Availability Remarks
Truck-Dock
 No
Lower Deck Loader
 Yes
X-Ray
 No
DG Storage
 Yes
Main Deck Loader
 Yes
By-Pass
 No
CCTV
 Yes
Vault Room
 Yes
Cool Room
 Yes
"Dimension : 28m[W] x 13.5m[L] x 5.35m[H]
Temperature control range ＋ 5 ℃
ULD Position : LD3 Only Available on the Floor"
Warm Room
 Yes
"Dimension : 15m[W] x 10.8m[L] x 4.2m[H]
Temperature control range : ＋ 20 ℃
ULD Position : LD3 Only Available on the Floor"
Freezer Storage
 Yes
"Dimension : 2.4m[W] x 6m[L] x 2.5[H] /8ea
Temperature control range : - 20 ℃
ULD Position : LD3 Only Available on the Floor"
Others Special Room
 Yes
* AVI ROOM
Dimension 2.5m[W] x 2.1m[L] x 2.0m[H]
Temperature control range : 15℃ ~ 25℃
ULD Position : Loose Cargo Only

- GHA, Hanjin International Japan : ＋81-90-2677-1190